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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
RETURNS FOR DAMAGED/WRONG ITEM If your artwork has been damaged in any way, I offer a complete refund, exchange or store credit. Please Follow these instructions: All Damaged returns must be received within 30 Days. All Damaged returns must be in the original shipping packaging. All Damaged Returns must have a Return Authorization Number. (One will be emailed to you) All Damaged Returns you must email 3 clear images of the shipping container and the damaged artwork. Please include your order number and a short description why you are returning your item. Email to : firstname.lastname@example.org All Damaged returns will be refunded the initial and return shipping charges. Refunds of $50 or less will receive a refund within 48 hours of receiving the damaged item. Refunds of $50.01 and more will receive a refund within 5-10 Business days after receiving damaged item. Refunds will be of the same method of payment except for store credit. NON-DAMAGED RETURNS: At the present time we do not offer full refunds for non-damaged items. Store credit is available in the amount of the artwork. Shipping costs are not included in the store credit. If you want to return a non-damaged item please follow these instructions. All Non-Damaged returns must be received with 30 Days. No Exceptions. All Non-Damaged returns must be in the original shipping packaging. All Non-Damaged Returns must have a Return Authorization Number. (One will be emailed to you ) Email 3 photos of the item before you packaged it and 3 images of the sealed shipping container. In the email include your order number and the reason you would like to return the item. All Shipping costs are non-refundable. Customer is required to pay for shipping costs with Insurance. Return carrier must have tracking service. if you have any questions please call 410.441.4719 SEND RETURNS TO: Patty Hill Fine Art Photography 106 Middle Road Elkton, Maryland 21921 410.441.4719
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Only the highest quality of papers, frames and canvas is worth of my art and what you can expect when your new fine art is delivered. A description of the premium products is found at the following link. Please call or email if you have questions. https://www.pattyhillfineart.com/product-descriptions
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